Legions of loyal and satisfied customers keep coming back to Door Pro for their garage door needs because we deliver. Our staff of hard-working, knowledgeable and conscientious employees realizes that customer satisfaction is the foundation of our business. We are proud to give you 100% every single day.
In doing my research on replacing my 2 garage doors I was very pleased with the response I received from the office staff at Door Pro when looking in the showroom. Staff were very knowlegeable and pleasant to deal with. Then came my sales person Les who came out to quote the job and was very friendly and professional and provided a quote within my established budget. The instalation was completed by Gord, and he again was friendly and professional. Every step of the way all of the interactions with staff at Door Pro reinforced a trusting relationship which is rare these days. The Management and staff are to be congratulated for their genuine approach to business and the importance of building trust with your customers. I will definitely be recommending Door Pro to others.
We have used Door Pro multiple times now, and are continually impressed by the level of service and quality they provide. As a general contractor, it is imperative that I can rely on companies to finish on time, on budget and to a high level of craftsmanship. Door Pro has delivered on this, each time, without fail. This helps me keep my clients happy and satisfied. I will continue to use Door Pro in the future, and recommend them to clients, friends and family. - Kevin
My wife and I have used Door Pro for over ten years and always found them to fair We were impressed with the installer, Doug, who installed our Garage Door Opener. He was on time, work quickly and efficiently. He cleaned up after himself. He took time to explain (no easy task for us technology challenged retirees), the various aspects of the door opener and how it interacts with various vehicle systems He was professional and a credit to your company. We will be recommending Door Pro. - Tim Knight
Lucas did a great job, he explained everything and was pleasant to deal with. Will highly recommend your company. - T. O’Rourke, Surrey, BC
Just wanted to send a quick note to say I was very pleased with Doug and the work he did today. The door and new springs work better than it ever has. He was very thorough and did a great job - Thank you, Roger
I generally do not submit reviews for service work but I was extremely satisfied with the performance of your service technician today who replaced one of my garage doors spring that had failed. When he arrived he got right to work without missing a beat. He was very proficient and proceeded to complete the repair very efficiently. I missed getting his name but would appreciate your passing these comments on to him. Will certainly call on your firm again if the need arises. - M. Goulding
From 1st contact with the office to Forbes (sales associate) arriving next day-Grant’s (service tech) efficient install-your employees will keep you in business a long time. - R. Will, Ladner BC
You have always been very professional & prompt to deal with. - N. Fliefke, Surrey
Exellent work. He was finished in under an hour, & was right on the estimate price. - Williams, Surrey
Your emergency repair service is First Class. From my 9.00 am Saturday request to the arrival at noon and completion of the single coil spring installation by Doug, the whole process went so smoothly. I would always recommend you to my friends. A Big Thank You!! - G. Reed
I was fortunate to find Door Pro on the web when one of my co-workers ran our forklift into the shop overhead door. We operate a beekeeping business and there were honeybees flying in literally every cubic foot of air space. The bees were entering our building through the broken door to rob honey that was stored inside. We had about 100 colonies in the area, which generate about 2 million flying bees. The technician looked very uncomfortable as he was unloading the tools from his truck, so I told him that I was fine waiting for another technician to fix the broken door. He advised that he was afraid of bees but that he had a job to do and would do it no matter what. For the best part of two hours, with millions of bees flying back and fourth, the Door Pro technician attended to our broken door until it was completely and perfectly repaired. Since that time, I have used Door Pro on another damaged door and although the environmental conditions were not as severe, the work was just as professionally carried out. Their pricing is reasonable and their work outstanding. - John Gibeau, President Honeybee, Surrey Centre
Had a problem with my garage door during the cold snap with sub zero temperatures. I called Door Pro based on a recommendation from a friend & was not disappointed. The technician, Biju, was extremely professional, respectful & efficient. He checked the door several times when he was done making the repairs and explained what the problem was while he worked. I rarely take the time to write reviews but I felt it was well deserved and should be shared with others. While I have not had any interaction with other technicians, if Bija is representative of Door Pro's staff, then I believe other customers will be happy with their service. Thank you Door Pro. - Mike, Vancouver
One of your Installers installed a garage door opener today at our home and not only was it done in a totally professional manner but he went above and beyond the call of duty. I mentioned the garage doors were very difficult to lift manually (I'm 80 years old) and he adjusted both garage doors to correct that problem, even though his work order only applied to one of them. He was very polite, easy to talk to and one of the nicest such experience we've realized in a very long time. Kudos to that gentleman!!! - Thomas Wertenpny, South Surrey
Always great service. Every thing always fixed properly, and professionally. - K. Cooper, Maple Ridge
Contact us for your residential or commercial garage door needs.